Want to know what our priorities are for 2024-2025? We have put together a simple plan so that you can see at a glance what we will be working on this year.
On Monday 3rd June 2024, two trained representatives from Healthwatch Rotherham visited Swallownest Health Centre to carry out an Enter and View visit.
The purpose of the visit was to:
● collect the views from patients, families, volunteers and staff on services
● observe how the facility operates and provides its services
● identify ‘Best Practice’ and highlight any areas of concern
We spoke to staff and patients and you can find out about our observations and survey results in our report below.
Our Community Engagement Officer Andrea, has been out and about in the community during May and June gathering feedback from local people about their experiences with health and social care services in Rotherham.
Look out for her and our Information and Signposting Officer Nicola, at events coming up in July and pop along to tell them your stories.
During May and June 2024, we spoke to 129 people about their experiences of health and social care services in Rotherham. This was through a combination of in-person engagement and enquiries. You can see the feedback below:
In our annual report we share the issues we've worked on over the last year and the impact we've had.
Your feedback and experiences help us make a difference to health and social care.
Find out about some of the ways in which we've worked together with the local community and organisations to help make health and social care better in Rotherham.
To champion the public's views, we act on clear, informed evidence of their health and social care experiences.
Healthwatch England recently published an evidence model which explains what data we collect and how, how we talk about it, and how we choose topics to focus on.
If you have a learning disability or autism, we want to hear from you to learn about how you feel GP's, hospitals and dentists care for you. We want to know who is getting things right and providing you with great care, and who isn't so good. Where you feel care is not good, what needs to be better? This survey is to give you a voice to tell us what you feel good care looks like and for them to make any changes so that they can make care better.
Our Community Engagement Officer Andrea has been out and about in the community this month gathering feedback from local people about their experiences with health and social care services in Rotherham.
In April 2024, we spoke to 47 people about their experiences and feedback on health and social care services in Rotherham. This was through a combination of in-person engagement and enquiries. You can find their feedback below: