News and reports

Imagine stepping into your GP surgery, clinic or hospital and instantly letting staff know exactly how you communicate—no awkward explanations needed. That’s the reality we’ve created with our new communication cards, designed to give deaf and hard of hearing patients confidence and clarity at every healthcare visit.

Co-designed with local communities to ensure needs are clearly signalled at health appointments

NHS England has published the long-awaited updates to the Accessible Information Standard. Read our response.

Our self-selecting survey of nearly 1,400 trans and non-binary adults highlights that only 53% rate their GP practice as good for general care.

Hampshire County Council is developing practical ways to help families live healthily after local families shared the issues they face.

People with attention deficit hyperactivity disorder (ADHD) are facing long waiting times to get their diagnosis. However, our research reveals that even after they are diagnosed, people face another wait to get the medication they need to help them manage their condition.

Patients often report positive experiences for cancer treatment services. In the most recent national cancer survey, respondents scored NHS cancer care services higher than the previous year, scoring them an average of 8.94 out of 10. Find out what people have told us about their experiences of cancer care.

Living with chronic pain can limit your ability to live and work, yet it is a reality for millions of people in England. Find out the problems people are facing and what services can do to better support people living with pain.

August "You said, we did" report.
Despite being summer, it's still been busy!
We've received lots of feedback regarding NHS and Social Care services and we've also provided information and signposting to those that need it.

Healthwatch Rotherham welcomes NHS England’s launch of an official WhatsApp channel designed to deliver reliable health information directly to the public. This new service aims to make trusted updates on public health campaigns, seasonal advice, and myth-busting content as accessible as a text message.

Our latest insight looks at how to tackle care barriers among self-employed people.

Our insights into people's experiences of using community-based care.

Advice from a pharmacist

Pharmacists can offer advice on a range of illnesses, such as coughs, colds, sore throats, ear infections and aches and pains.

They can also give advice about medicines. This includes how to use your medicine, worries about side effects or any other questions you have.

If they cannot help you themselves, they can refer you to a GP or other health professional.