Community Engagement volunteer
- Supporting people to improve their access to local services, by providing them with information and signposting in person at events and community venues.
- Gathering feedback from the people you speak to through our tailored feedback survey to allow us to understand how to improve our services, to meet people’s needs today and in the future.
- Attending Community groups and engagements with our Community Engagement Officer or alone; speaking to people, setting up and manning our Healthwatch Rotherham information stall, giving out leaflets and information and actively listening to people’s views and experiences of health and social care.
- To volunteer for a minimum of 4 hours per week Mon- Fri, 9am-5pm, for at least 12 months
Who are we looking for?
- Someone who can commit their free time on any weekday (flexible hours)
- Someone looking to learn new skills or improve existing skills.
- Someone who can work independently as well as part of a small team.
- Good timekeeping and organisation skills
Social media champion volunteer
What will be my role as a social media champion?
- Supporting people to improve their access to local services, by providing them with information and signposting through social media posts based at home or in the office.
- To volunteer for a minimum of 2 hours per week Mon- Fri, 9am-5pm, for at least 12 months
- Promote our events and engagement work using provided promotional material.
- Identify awareness days/weeks/months and promote them.
- Posting promotional material as requested by partner services.
- Advertise research/consultation opportunities for the public to take part in.
- Identify ways in which we can expand our presence and improve our social media impact.
Who are we looking for?
- Someone who can commit their free time on any weekday (flexible hours)
- Someone looking to learn new skills or improve existing skills.
- Someone who can work independently as well as part of a small team.
- Someone to provide high quality social media skills
- Good timekeeping and organisation skills Good level of written English
- Someone with experience on all social media platforms, or willing to learn
- Someone who can work on their own initiative (e.g. searching social media to find information/support/appropriate topics to promote to Rotherham residents)
Information and Signposting volunteer
What will be my role as an Information & Signposting volunteer?
- Supporting people to improve their access to local services, by providing them with information and signposting by telephone and email. Using our specific pathway document for local and national services.
- Gathering feedback from the people you speak to through our tailored feedback survey to allow us to understand how to improve our services, to meet people’s needs today and in the future.
- Recording all the information you have gathered into our spreadsheet to be shared with Healthwatch England.
- To volunteer for a minimum of 4 hours per week Mon- Fri 9am-5pm for at least 12 months
Who are we looking for?
- Someone who can commit their free time on any weekday (flexible hours)
- Someone looking to learn new skills or improve existing skills.
- Someone who can work independently as well as part of a small team.
- Good timekeeping and organisation skills
- Good listening and communication skills
- Someone looking to give back to their Rotherham community.
Enter & View volunteer
You will play a crucial role in enhancing health and social care services for people in Rotherham. By making sure the voices of service users are heard and sharing your findings, you can help bring about positive changes and ensure that services meet the needs of our communities.
(Find out more about the Enter & View work we do in our news & reports section)
What will be my role as a Enter & View volunteer?
- Visit health and social care services—including hospitals, care homes, GP practices, and community settings—as part of a trained team.
- Speak with patients, residents, families, carers, and staff to gather honest feedback about their experiences.
- Assess the environment where services are provided.
- Record observations and conversations to help inform Healthwatch Rotherham’s reports and recommendations.
- Help identify best practices and highlight areas that need improvement.
- Contribute to follow-up actions and share findings with service providers, commissioners, regulators, and Healthwatch England.
Who are we looking for?
- Individuals who can commit their free time for visits, typically lasting 3-4 hours each. Enter & View visits take place once per quarter, with flexible scheduling to suit volunteers’ availability.
- People who are interested in learning new skills or developing existing ones.
- Those who can work independently and as part of a small team.
- Individuals with good timekeeping and organisational skills.
- People with strong listening and communication abilities.
- Anyone who wants to contribute to the Rotherham community.
- Those able to remain impartial and respect confidentiality.
If you would like to become a valued member of our team and the wider Citizen's Advice Rotherham organisation please complete the below Application form and Diversity monitoring form;-
Please return all forms to our email address;- info@healthwatchrotherham.org.uk