Volunteer opportunities:
Volunteer Outreach, Information and Signposting Officers
What will be my role as an outreach, information and signposting officer?
- Allowing people to access the services they need both locally and nationally, by providing them with information and signposting over the phone, via e-mail and face to face at events and outreaches
- Gathering feedback from the people you speak to via our feedback survey to help us improve our service
- Attending outreaches and engagements with our Community Engagement Officer; speaking to people, setting up and manning our Healthwatch stall, giving out leaflets and information as well as listening to people’s opinions and experiences
Why should you be a Healthwatch volunteer Outreach, Information and Signposting Officer?
You will play an important role in the way that Healthwatch Rotherham supports individuals to access the best service for them. You can ensure people in Rotherham are engaged and listened to by services, by sharing their experiences with services, and ensuring they are providing the best experience to patients.
What are we looking for?
- Somebody who is free on any weekday (flexible hours) and would like to use this time to learn new skills and make a difference to Rotherham residents
- Somebody who can act independently as well as part of a small team
- Good timekeeping and organisation skills
- Good listening skills
What will I gain from this opportunity?
- A chance to enhance your CV
- Learn new skills and receive free training as part of the wider Citizens Advice Rotherham organisation
- Flexible working hours
- Opportunity to meet new people and network with other organisations
- A chance to be involved with the Rotherham community and improve people’s lives
To apply, please complete the application form below and send to: info@healthwatchrotherham.org.uk
Application Form
Job description - Outreach, Information and Signposting officer
Volunteer opportunities:
Strategic Advisory Board Member Volunteer
Healthwatch Rotherham is the independent health and social care champion and exists to ensure that people are at the heart of care. The Health and Social Care Act 2012 introduced the requirement for a Healthwatch organisation to be set up in every local authority area across England and in Rotherham, the Local Authority commissioned Citizens Advice Rotherham & District (CARD) to deliver this service. Each local Healthwatch is a key part of its local community and works in partnership with other organisations in its area. For Healthwatch Rotherham, this includes working with the Local Authority, the NHS, local hospital and voluntary organisations.
The Healthwatch Strategic Advisory Board operates completely independent of any influence from CARD, but Healthwatch staff management and financial oversight is provided by CARD.
As a Strategic Advisory Board member you will play a role in setting the strategic direction of Healthwatch Rotherham, ensuring that the Healthwatch Rotherham vision, aims and values are upheld. You will help to deliver an effective Healthwatch service in line with current legislation.
Why should you be a Healthwatch strategic Advisory Board Member?
Healthwatch Rotherham is the only champion for people who use health and social care services in Rotherham.
We have a vital role to play in ensuring people in Rotherham are engaged, listened to and provided with an avenue to tell us their views and opinions. By people sharing their experiences with us we can bring these to health and care providers and decision makers in Rotherham to influence services to make them better.
You will play a crucial role in the way that Healthwatch Rotherham is led. Good leadership leads to good delivery of the right services to meet the needs of our local community. We need your skills, abilities, knowledge and experiences to be the best we can be.
For an application form, please open the download below and e-mail your completed application form to: info@healthwatchrotherham.org.uk