🌟 Join Our Team: Engagement Officer Opportunity!
Do you believe everyone’s voice deserves to be heard in health and social care? Are you passionate about connecting with communities and making real change happen? If so, this could be the perfect role for you.
Healthwatch Rotherham is on the lookout for an energetic, community-focused Engagement Officer to help us champion the voices of local people and ensure their experiences shape the future of services across our borough.
📌 The Details
• Job Title: Engagement Officer
• Hours: 22.5 per week (flexible, Mon–Fri, 9am–5pm)
• Contract: Fixed term until 31st March 2027
• Location: Hybrid (home, office, and community outreach)
• Salary: £16,814.40 (£28,024 FTE)
• Requirement: Enhanced DBS check and a clean driving licence
💡 What You’ll Do
As our Engagement Officer, you’ll be at the heart of our mission to amplify the patient voice. You’ll:
• Build meaningful relationships with underrepresented groups across Rotherham
• Plan and deliver creative outreach activities, events, and consultations
• Gather and record people’s lived experiences of using health and social care services.
• Support Rotherham people with information and signposting services
• Work alongside volunteers, partners, and colleagues to turn insight into influence
• Represent Healthwatch at community events, meetings, and conferences
🙌 Who We’re Looking For
We’d love to hear from you if you:
• Are a great communicator and active listener
• Have experience building networks and organising community events
• Can work independently and as part of a team
• Bring empathy, creativity, and a passion for inclusion
• Are confident using IT tools like Google Docs, spreadsheets, etc.
🚀 Ready to Make a Difference?
If you’re excited about empowering people and influencing change, we want to hear from you!
👉 Apply now and help us put the people of Rotherham at the heart of health and social care.
For the full job description & application pack email
careers@citizensadvicerotherham.org.uk
Volunteer opportunities:
These are the current volunteer opportunities available at Healthwatch Rotherham.
To apply, please complete the application form below and send to: info@healthwatchrotherham.org.uk
Community Engagement volunteer
What will be my role as a Community Engagement volunteer?
- Supporting people to improve their access to local services, by providing them with information and signposting in person at events and community venues.
- Gathering feedback from the people you speak to through our tailored feedback survey to allow us to understand how to improve our services, to meet people’s needs today and in the future.
- Attending Community groups and engagements with our Community Engagement Officer or alone; speaking to people, setting up and manning our Healthwatch Rotherham information stall, giving out leaflets and information and actively listening to people’s views and experiences of health and social care.
- To volunteer for a minimum of 4 hours per week Mon- Fri, 9am-5pm, for at least 12 months
Information and Signposting volunteer
What will be my role as an Information & Signposting volunteer?
- Supporting people to improve their access to local services, by providing them with information and signposting by telephone and email. Using our specific pathway document for local and national services.
- Gathering feedback from the people you speak to through our tailored feedback survey to allow us to understand how to improve our services, to meet people’s needs today and in the future.
- Recording all the information you have gathered into our spreadsheet to be shared with Healthwatch England.
- To volunteer for a minimum of 4 hours per week Mon- Fri 9am-5pm for at least 12 months
Social media champion volunteer
Social media champion volunteer
What will be my role as a social media champion?
- Supporting people to improve their access to local services, by providing them with information and signposting through social media posts based at home or in the office.
- To volunteer for a minimum of 2 hours per week Mon- Fri, 9am-5pm, for at least 12 months
- Promote our events and engagement work using provided promotional material.
- Identify awareness days/weeks/months and promote them.
- Posting promotional material as requested by partner services.
- Advertise research/consultation opportunities for the public to take part in.
- Identify ways in which we can expand our presence and improve our social media impact.
Strategic Advisory Board Member Volunteer
The Healthwatch Strategic Advisory Board operates completely independent of any influence from CARD, but Healthwatch staff management and financial oversight is provided by CARD.
As a Strategic Advisory Board member you will play a role in setting the strategic direction of Healthwatch Rotherham, ensuring that the Healthwatch Rotherham vision, aims and values are upheld. You will help to deliver an effective Healthwatch service in line with current legislation.
Why should you be a Healthwatch strategic Advisory Board Member?
Healthwatch Rotherham is the only champion for people who use health and social care services in Rotherham.
We have a vital role to play in ensuring people in Rotherham are engaged, listened to and provided with an avenue to tell us their views and opinions. By people sharing their experiences with us we can bring these to health and care providers and decision makers in Rotherham to influence services to make them better.
You will play a crucial role in the way that Healthwatch Rotherham is led. Good leadership leads to good delivery of the right services to meet the needs of our local community. We need your skills, abilities, knowledge and experiences to be the best we can be.