We conducted a series of polls and surveys via social media to examine Rotherham resident's experiences of Covid-19/lockdowns. We looked at how people accessed Healthcare services during the Covid-19 pandemic, and both the positive and negative experiences residents experienced, as well as how they accessed online healthcare services.
We also looked at how people found the lockdowns, whether their mental health suffered and the positives and negatives they took from being in lockdown. We also wanted to find out how people felt emerging from lockdown as we go back to "normal", whether they are excited or are experiencing fear and apprehension of the unknown.
A small number of participants also agreed to do an additional interview via Zoom/Telephone, where we asked how they would design their ideal healthcare service.
All the results and data from the polls, surveys and interviews were then written up into a report, which you can read below. Future recommendations were made to Healthcare services in Rotherham, and we hope that these are taken on board and implemented when/where possible, to improve the patient experience for Rotherham residents as we slowly emerge from the Covid-19 pandemic.
It is hoped that this work will be re-visited in a few months, to see if the results have changed and whether any recommendations have been successfully implemented by services.
We would like to thank everybody who contributed to this report.