News
News and reports

Enter and View - Swallownest Court
On 14th April and 13th May 2025, trained representatives from Healthwatch Rotherham visited Swallownest Court to carry out an Enter and View visit.
The purpose of the visit was to:
● collect the views from patients, families, volunteers and staff on services
● observe how the facility operates and provides its services
● identify ‘Best Practice’ and highlight any areas of concern
We spoke to staff and patients and you can find out about our observations, survey results and recommendations in our report below.
The purpose of the visit was to:
● collect the views from patients, families, volunteers and staff on services
● observe how the facility operates and provides its services
● identify ‘Best Practice’ and highlight any areas of concern
We spoke to staff and patients and you can find out about our observations, survey results and recommendations in our report below.
Report

Getting a second opinion about your care
A second opinion is when you choose to request the expertise of another healthcare professional after you've been given a diagnosis or treatment plan. What are the new rules about second opinions and and how can you request one?
Advice and Information

Annual report 2024-2025
In our annual report we share the issues we've worked on over the last year and the impact we've had.
Your feedback and experiences help us make a difference to health and social care.
Find out about some of the ways in which we've worked together with the local community and organisations to help make health and social care better in Rotherham.
Your feedback and experiences help us make a difference to health and social care.
Find out about some of the ways in which we've worked together with the local community and organisations to help make health and social care better in Rotherham.
Report

You said, we did report - May 25
Our You said, we did' report for May 2025 is now available.
This month we were contacted by 60 people who either shared their experiences of health and social care services, or asked for information and signposting help. Our report highlights some of the things we heard and some of the actions we have taken, as well as some of the feedback given to us.
This month we were contacted by 60 people who either shared their experiences of health and social care services, or asked for information and signposting help. Our report highlights some of the things we heard and some of the actions we have taken, as well as some of the feedback given to us.
Report
Strategic Advisory Board meeting minutes - 21st May 2025
Our Strategic Advisory Board meets every month to steer the strategic direction of Healthwatch Rotherham, ensuring that our vision, aims and values are upheld. The Strategic Advisory Board helps to deliver an effective Healthwatch service in line with current legislation.
To find out more about what we discussed in our latest Strategic Advisory Board meeting please see the minutes below.
To find out more about what we discussed in our latest Strategic Advisory Board meeting please see the minutes below.
Report

How are NHS patient records managed?
Everyone who uses the NHS in England could soon have a single patient record that brings together important information about your health care. So how and where are your records kept now, how can you view them, and what do you do if you find mistakes in them?
Advice and Information

Let's talk - Personal hygiene
On Tuesday 13th May 2025, our Community Engagement & Projects Officer Andrea, travelled to Landmarks Specialist College in Rotherham to deliver a Let’s Talk on personal hygiene. She was joined by Leiann Musgrave, Oral Health Improvement Lead from Rotherham Children’s Public Health Nursing service.
Report

New - 'You said, we did' report!
This month we are launching our new 'You said, we did' report! Combining our previous monthly publications 'What we heard' and 'Spotlight shares', our new report provides a monthly update to you and to services.
Report
Strategic Advisory Board meeting minutes - 16th April 2025
Our Strategic Advisory Board meets every month to steer the strategic direction of Healthwatch Rotherham, ensuring that our vision, aims and values are upheld. The Strategic Advisory Board helps to deliver an effective Healthwatch service in line with current legislation.
To find out more about what we discussed in our latest Strategic Advisory Board meeting please see the minutes below.
To find out more about what we discussed in our latest Strategic Advisory Board meeting please see the minutes below.
Report

Let’s Talk - 5 Ways to Wellbeing
On Monday 7th April 2025, our Community Engagement and Projects officer Andrea attended a Flourish session at Shiloh, which is a safe space event for women who are homeless, in temporary accommodation, or at risk of becoming homeless.
Report

Help making a complaint - adult social care services
Raising a concern or making a complaint can be a daunting task, so knowing who you you need to contact and what to do is essential. Our handy guide can help you through the complaints process in Rotherham.
Advice and Information