Important Information regarding Healthwatch Rotherham

As from the 1st April 2020 Rotherham Healthwatch Ltd will no longer be delivering the Healthwatch service in Rotherham. The contract will now be delivered by Citizens Advice Rotherham and District.
It starts with you

For residents accessing the service very little will change,

                                 All remain the same

The office address however will change and the service will now be based at

The RAIN Building

Eastwood Lane

Rotherham

S65 1EQ

Although Citizens Advice Rotherham offices are currently closed to drop-in clients (they continue to support residents via webchat, phone and video chat) due to the COVID 19 outbreak, as soon as normal services resume within the community there will be the facility for residents to drop in and leave their feedback on health and social care services in the borough.

Important information regarding NHS Complaints Advocacy

As from the 1st April 2020 Rotherham Healthwatch Ltd will no longer be delivering the NHS Independant Complaints Advocacy Service (ICAS) contract. This will now be delivered by Cloverleaf (Absolute Advocacy). All current clients have been informed  separately of this change and agreements are in place with individuals regarding the transfer of data. If you need support to raise a complaint please in the first instance contact.

Absolute Advocacy 

Unit 3, Bessemer Way,

Bessemer Business Park

Rotherham

S60 1EN

Telephone 01709 794294

email     enquires@absoluteadvocacy.org.uk