Enter and View: Archway Pharmacy
What is an Enter and View?
The Health and Social Care Act 2012 legislation allows Enter and View activity to be undertaken on premises where health and social care is publicly funded, such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies. We visit:
To gather the views of health and social care service users, families and carers.
To report what we see and hear to providers, regulators, Local Authority and NHS commissioners and quality assurers, the public, Healthwatch England and any other relevant partners to improve the quality of health and social care services.
To develop insights and recommendations across multiple visits to inform strategic decision making at local and national levels.
The Health and Social Care Act 2012 legislation allows Enter and View activity to be undertaken on premises where health and social care is publicly funded, such as hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies. We visit:
To gather the views of health and social care service users, families and carers.
To report what we see and hear to providers, regulators, Local Authority and NHS commissioners and quality assurers, the public, Healthwatch England and any other relevant partners to improve the quality of health and social care services.
To develop insights and recommendations across multiple visits to inform strategic decision making at local and national levels.
This Enter & View visit to Archway Pharmacy was carried out by Healthwatch Rotherham to understand patient and staff experiences, observe the environment, and identify areas for improvement. The pharmacy offers a wide range of services and is valued by many patients for its accessibility, staff professionalism, and the support provided.
Access the full report here:
